Shipping Policy
At Babies-Boo, we aim to make your shopping experience as smooth and transparent as possible. Below are the details of our shipping methods, processing times, and carriers.
Order Processing & Delivery Times:
We want you to know exactly when your order will arrive. Our shipping timeline is as follows:
- Order Cut-Off Time: 4:00 PM (GMT+00:00) Greenwich Mean Time (London)
- Order Handling Time: 1 to 2 Business Days (Monday – Friday)
- Order Transit Time: 3 to 5 Business Days (Monday – Friday)
Shipping Carriers (UK Only)
To ensure your baby products arrive safely and on time within the United Kingdom, we use reliable shipping carriers:
- Royal Mail
- Hermes
- DPD
- Yodel
These trusted UK-based carriers offer trackable services, ensuring a smooth and secure delivery experience for your order.
Shipping Costs
- Free Shipping on All Orders: We offer FREE standard shipping for all orders within the United Kingdom.
Delivery typically takes 3 to 5 business days via Royal Mail or another trusted carrier.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing:
- A tracking number
- A link to track your package online.
Please allow up to 24 hours for tracking information to update after dispatch.
Delivery Issues
If your order does not arrive within the estimated delivery time or if you experience any issues with delivery, please don’t hesitate to reach out to us. We will work with you to resolve the issue promptly.
- Phone: +44 208 319 1573
- Email: support@babies-boo.com
We aim to respond to all inquiries within 24 hours.
Address Accuracy
Please ensure that the shipping address provided at checkout is correct. We are not responsible for delays or issues that arise from incorrect or incomplete addresses entered by the customer.
Business Hours & Support
Our customer service team is available 24/7, Monday through Sunday. For any shipping inquiries or assistance, please contact us at any time.
Contact Information
Babies-Boo Distribution Center
13a Bellegrove Parade,
Welling DA16 2RE,
United Kingdom
📞 Phone: +44 208 319 1573
✉️ Email: support@babies-boo.com
Store Business Hours:
Open 24/7-Monday to Sunday
Response Time:
We respond within 24 hours.
